Returns & Exchanges
At Leilanis Leis, we want you to be completely satisfied with your island-inspired fashion. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items with all original tags attached and include the packing slip provided in the returns portal to ensure faster processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing